Different factors can affect the taste and smell of your water. A perfect payment record shall mean there are no incidents of delinquency or returned checks or a regular pattern of payment when past due. COBB COUNTY WATER SYSTEM Customer Service Facility 660 South Cobb Drive Marietta, GA 30060 ☎ 770-419-6200 [email protected] For Leak Credit Request. COBB COUNTY WATER SYSTEM These residents are not eligible for the single-family program since it is a credit applied to the participant's water bill. Yes. Provide them with your account number and customer details. Cobb County Water System will only issue a credit to the community’s water account. If you have further water quality concerns, please complete our water quality report form and someone will contact you soon. Customer Service Facility This program is available for all non-single family residential customers. 660 South Cobb Drive You may also contact Customer Service at 770-419-6200 or send them an email. 660 South Cobb Drive (770) 419-6200 Due to limited staff, this may mean smaller leaks take a little more time to repair. If water discoloring persists, email us the issue you are experiencing. If the footprint remains or the turf slowly rises to eventually cover it your turf is in need of a deep watering. The decision on installation is up to the individual customer. Instagram Once qualified this exempts you from payment of the monthly service charge applied to your monthly water bill. COBB COUNTY WATER SYSTEM Customer Service Facility 660 South Cobb Drive Marietta, GA 30060: Business Hours: 8:00 AM - 5:00 PM. Marietta, GA 30060 Box 580440 Each community will need to agree on how they will credit or reimburse their residents who participate. Cobb County Water System is not responsible for any private plumbing system issues. Yes. Marietta, GA 30060 ☎ 770-419-6200 | ✉ Email Us. The WaterSense labeled toilets only use an average of 1.28 gallons of water per flush and have passed rigorous third-party testing standards. Please allow 24 hours to process your order. The Cobb County Water System is an agency of Cobb County government. If you are not the account holder it will be credited to the current water account holder's bill (renter). The residential toilet rebate program is for single-family customers only. Cobb Water trabaja en asociación con la Autoridad para asegurar agua potable de alta calidad. Click here to visit our Water Quality Reports Resource Library. All Cobb County residents should follow the non-drought outdoor water use schedule required under the Water Stewardship Act of 2010. (770) 419-6200 You can call Cobb County Water at phone number, fill out a contact form on their website water.cobbcountyga.gov, or write a letter to 100 Cherokee Street, Marietta, Georgia, 30090, United States. Stephen D. McCullers, P.E. Because we send out so many bills, we bill customers daily. Please click to visit the Water Rates & Calculator page. Cobb County Water System will not become involved in renter landlord disputes. As long as the property was built in 1992 or earlier, the property can purchase EPA WaterSense labeled toilets and submit the original receipts, and proof of both installation and property age to: COBB COUNTY WATER SYSTEM We read 1 or 2 cycles per day and bill the same day. Customer Service Facility 660 South Cobb Drive Marietta, GA 30060 770-419-6200 770-419-6224 (Fax) Email Us. If the water in the bowl changes color, you may have a leak. Look for the WaterSense Label to ensure the product installed qualifies for the rebate. He formerly served as Assistant General Manager and Project Engineer during his 32-year career with the Authority. The Authority treats the water and sends it to the Water System’s distribution system to be delivered to homes and businesses in Cobb. The Cobb County Water System’s water distribution system consists of over 3,000 miles of pipes of various sizes, along with tens of thousands of valves, fittings, and fire hydrants. Visit our current water rates and use our water calculator. Be sure to get both a tank and bowl that are listed together on the toilet lists. For a pick-up load of 4-10 toilets, the fee is $185.00 – the same charge for a 12-yard dumpster, the smallest dumpster Patterson provides. This charge is to recover administrative, customer service, billing and meter-related costs, bond interest and some depreciation expenses. You may also go to the Georgia811 website at georgia811.com for more information. For example, if your use is normally 3,000 gallons and you are billed for 4,000 gallons due to an extended billing period; Cobb County Water System will credit the difference between the first tier and the second tier for the 1,000 gallons billed at tier 2. We now have a commercial rebate program and you may be eligible. No, but we will only process one commercial rebate per property. Check out the following when you suspect a leak: No, the Water System is not responsible for leaks between the meter and the house or in the house. For additional information on discolored water or taste and odor, please review answers to Customer Service Frequently Asked Questions at the bottom of this page. Please visit the Fire Hydrant Meter Rental page for more information. These areas may be watered any time any day of the week. (770) 419-6200 The home plumbing system consists of all the pipe and fixtures that are on your property after the water meter connection. See our brochure entitled "Easements: What You Should Know," (PDF) for more information on easements with the Cobb County Water System. Alternative sources of water (grey water, rainwater, condensate, etc.). Cobb County Water System will only issue a credit to the community’s water account. No. La Autoridad trata el agua y la envía al sistema de distribución del Sistema de Agua para ser entregada a los hogares y negocios en Cobb. Any disbursement or credits to individual residents of the community is solely the account holder’s responsibility. Usually, noise from pipes results from air in the lines. COBB COUNTY WATER SYSTEM You can check by filling a glass with water and letting it sit for a short time. Yes, before proceeding with your excavation, remember to "Call Before You Dig"! P.O. Sometimes the plastic in the tube breaks down and this can clog your faucets and showerheads. Make sure and bring the lists with you to the retailer. Twitter The property owner is responsible for the maintenance of open ditches on their property. You must complete and return the application to Cobb County Water System, Customer Service Division, 660 South Cobb Dr. Marietta, Ga 30060 or you can fax the application to 770.419.6224. Email us We are located across the railroad tracks from the UGA Cobb County Extension Office in the Cobb County Water System Customer Service complex, behind the Water Quality Lab, and is accessible 24/7. COBB COUNTY WATER SYSTEM My water is shut off for non payment of bill despite 25+ years of having service from them. Please click here to download a Guide on how to read your meter. Rates are subject to credit approval. Eligible customers can visit the WaterSense website to view the list of approved toilets and download an application above or receive the information by contacting the Water Efficiency Office at 770-528-8214. Customer Service Facility 660 South Cobb Drive Marietta, GA 30060 770-419-6200 770-419-6224 (Fax) Email Us. Click here to submit an online inquiry about your concern with drinking water discoloration, taste, and/or Odor or you can contact our Customer Service center Monday – Friday 8:00 am – 5:00 pm at 770-419-6200. Drive-Thru Hours: Installation and maintenance of irrigation systems. Yes, Customers have the ability to make payments on their account over our Interactive Voice Response System at 770-419-6200. Current Gas South customers enrolling in the City, County & EMC Partner program will begin receiving their discount within two (2) billing cycles. To report problems with broken or malfunctioning street lights, please click here. Water Quality FAQs; Annual Water Quality Information; Water Treatment Process; Brewing Information; waterSmart™ Pinhole Leaks; Taste and Odor in Drinking Water; Our System. Outdoor Water Restrictions Water Emergencies Information about Patterson is listed below. Resource Management; Facilities. Our Customer Service Representatives are available Monday - Friday 8:00 am - 5:00 pm at 770-419-6200 or you can email us. Next, go to the highest point in the house, usually an upstairs shower. Request cancellation of your water service and recurring payments. Yes. You may opt-out of the eStatement program at any time through this website. A deposit shall be held on the account for a period of not less than 24 months. Irrigation of athletic fields, golf courses or public recreational turf. Please stop by to explore anytime. Pinterest This fee (Remember, don’t flush during this time.) Any disbursement or credits to individual residents of the community is solely the account holder’s responsibility. This program is available for Cobb County Water System’s customers that are billed commercial water rates including multi-family housing, schools, businesses, hospitality, etc. We cannot give individual rebates to condo owners without a Cobb County Water System account. Wildlife & Rain Garden Blog, Information - Rent & Mortgage Assistance – Court Updates, Please click to visit the Water Rates & Calculator page, Visit our Service Request page and click on Residential Service Applications to download the Senior Citizen Discount form in a PDF format, Click here to visit our Bill Pay webpage for more information, Please click here to visit our Bill Pay webpage for more information. Master metered townhome and condo associations are considered multi-family accounts. These residents are not eligible for the single-family program since it is a credit applied to the participant's water bill, the community may be eligible for our commercial program. Customer Service Division Manager Cobb County Water System. Please visit our Leak Credit Eligibility page for more information, Please click here to download a Guide on how to read your meter, Click here to visit our Water Quality Reports Resource Library, Please visit the Toilet Rebate page for more information, Float device set too high, which causes water to run into the overflow tube and. Salary ... WATER CUSTOMER SERVICE SPECIALIST II. The Water Efficiency Office cannot guarantee funds will be available when your application is received. No. Please click here to visit the Water Restriction webpage for more information. Cobb County Water System has informed local retailers about the program and encouraged them to carry stock. Yes. You can check by filling a glass with water and letting it sit for a short time. City water customers are not eligible for this program. Request start/stop/transfer service online Lockbox Address (address to send payment) COBB COUNTY WATER SYSTEM P.O. Main Customer Service Physical Address: 660 South Cobb Drive Marietta, 30060 770-419-6200 (Mon–Fri, 8:00 AM–5:00 PM) CustomerService.Water@cobbcounty.org. If the turf springs up immediately (a few seconds) your turf is probably not in need of watering. It is available 24/7. Panorama general de la prevención y la vigilancia de la corrosión del plomo y el cobre por la Autoridad de agua del condado de Cobb-Marietta y el Sistema de agua del condado de Cobb. For more information on proper plant and landscape maintenance visit our Outdoor Water Use page or call the Water Efficiency Office at 770-528-8214. If you would like to participate in the eStatement program, click the Bill Pay button above to access your online account. Customer Service Facility 660 South Cobb Drive Marietta, GA 30060 770-419-6200 770-419-6224 (Fax) Email Us. It may be possible that a new wax ring or additional bolts may be needed when purchasing the toilet. If water discoloring persists, email us the issue you are experiencing. We do not issue cash or checks for the rebate program. If the color does not clear up, please click here to report the issue. Marietta, GA 30060 Yes. A hard copy of the Water Quality Report is available at most Cobb County government or Cobb County Water System facilities. These toilets have been certified by a third party to ensure high performance and long-term water savings. Visit our current water rates and use our water calculator. As long as the toilet is WaterSense labeled, a customer can buy it from any retailer, even online, but we do need the original invoice sent in with the application. Toilet Rebate Program In order to qualify for this program, you must be a customer of Cobb County Water System. The color that you are seeing is probably due to this. Cobb Water only has a fiduciary responsibility with the account holder of the master metered water account, not the individual residents within the community. El sistema de agua del condado de Cobb compra toda su agua al por mayor a la autoridad de agua del condado de Cobb-Marietta. Yes. Visit the Fire Hydrant Meter Rental page for more information. Our treatment processes meet or exceed all state and federal standards. Marietta Power: 770-794-5125 Instagram Para obtener información adicional sobre el agua descolorada o el sabor y el olor, revise las respuestas a las Preguntas Frecuentes del Servicio de Atención al Cliente al final de esta página. WaterSense is the Environmental Protection Agency's labeling program for water efficiency, modeled after the Energy Star labeling program. Contact Cobb County Water customer service. You can apply for service by calling our Customer Service center Monday - Friday 8:00 am - 5 pm at 770-419-6200, in person at the Customer Service Facility 8:00 a.m to 5:00 p.m. located at 660 South Cobb Dr. Marietta, Ga 30060, or visit our online service request page to apply online. Click here to visit the Payment Options page for more information. You can disconnect your water service by submitting an online disconnect service application by visiting our Service Request page or by calling our Customer Service center Monday – Friday 8:00 am - 5:00 pm at 770-419-6200. Emergency (24 hours - broken water … Yes, to qualify for Senior Citizen Discount., you must be sixty-five (65) years of age or older, and your total annual combined household income can not exceed $15,930.00. Place your foot firmly on your turf area. Yes. LinkedIn Marietta, GA 30060, Customer Service Your consumption history is printed on your eStatement. To report problems with your water use our online report form or call our Customer Service center Monday – Friday 8:00 am – 5:00 pm at 770-419-6200. The toilet rebate program has a designated annual budget. There are two options for paying online. Toilet leak kits are available. There are no restrictions on car washing or pressure washing during non-drought or Level 1. Cobb County Government Service Center 4400 Lower Roswell Rd Marietta GA 30068. Master metered townhome and condo associations are considered multi-family accounts. If Cobb County Water System fails to read within our preferred 28-32 day window and consumption is placed in an upper tier Cobb County Water System will adjust your bill for the difference between the higher and lower tier. The Cobb County-Marietta Water Authority (CCMWA) is a regional public utility that provides potable (drinking and fire protection) water on a wholesale basis to 11 retail water suppliers, one industrial customer and one institutional customer and is the second largest supplier of safe drinking water in … Payments will be posted immediately. For more information, call 404-505-1449 or email PackerInd[email protected], Patterson Industries, Inc. Customer Service Facility 660 South Cobb Drive (770) 419-6224 (Fax), Facebook/cobbaqua The new rules allow hand watering with a shut-off nozzle any time of the day any day of the week. Water Agency Director Cobb County Water System 660 South Cobb Drive Marietta, GA 30060 770-419-6200 770-419-6224 (Fax) Water System Home. Call for Emergency response/dispatch ONLY if you see the following: Judy B. Jones, P.E., Water Agency Director All applicable fees and deposits must be paid prior to service establishment. Same day service is not always available. To request a hard copy report, you can visit or call our main customer service building at 660 South Cobb Drive, Marietta, GA 30060. We have the county split into cycles. The rebate is a credit on the account holder’s water bill. The Cobb County Water System is an agency of Cobb County government. Cobb County Water System does not require that the property recycle the old toilets but they highly recommend that the toilets be recycled. For Emergency Response | Dispatch ... WATER CUSTOMER SERVICE SPECIALIST II Cobb County Government Georgia, United States 4 days ago Be among the first 25 applicants. Judy B. Jones, P.E., Water Agency Director 660 South Cobb Drive Marietta, GA 30060 (770) 419-6200 (770) 419-6224 (Fax) Find us on Nextdoor.